Maintenance assistant
Troubleshooting steps from manuals and past work orders, at the machine.
Maintenance assistants, quality checks and engineering search built on your manuals, drawings and work orders, without sending trade secrets off site.
A plant's real knowledge lives in manuals, drawings, change orders and the heads of senior technicians. Private AI makes it searchable on the floor while keeping designs and process data inside your walls.
| Systems | CMMS, PLM, MES exports, file shares |
|---|---|
| Deployment | On-premises, edge or air-gapped OT |
| Controls | Site-level data residency |
Troubleshooting steps from manuals and past work orders, at the machine.
Vision and document checks against specifications.
Drawings, ECOs and test reports searchable in plain English.
Certificates and specs extracted and checked on receipt.
Most of what a plant knows is written down somewhere. It sits in OEM manuals, CMMS work orders, engineering change orders, drawings, inspection records and shift notes. The rest sits with senior technicians who will retire in the next few years. Useful AI for manufacturing starts with that material and makes it answerable at the machine.
That material is also what competitors would most like to see. Process parameters, tooling designs, supplier pricing and customer drawings are trade secrets, and some of them carry ITAR or customer confidentiality terms. LLM.co builds private AI for manufacturers on open-weight models that run on plant servers, in your own cloud account or on an isolated OT segment. Nothing goes to an outside model provider.
The best first projects are narrow, frequent and already documented. These are the ones we see most often in custom AI development for manufacturers.
Predictive maintenance usually means sensor models that spot a bearing or motor heading toward failure. Those models need clean, labeled history, and many plants find that their CMMS records are too inconsistent to label against. A language model can fix that first. It reads years of work orders, normalizes the failure codes and links each repair to the asset and the date.
Once the history is clean, sensor-based models have something reliable to learn from. A maintenance assistant can also pull that history into the conversation when a technician asks about a recurring fault. We build the language side and work alongside your controls or data team on the sensor side.
Plant networks follow zone and conduit rules for good reason. On-premises AI for a plant normally runs in the site data center or a DMZ, reads exports from MES, historian and CMMS systems, and never writes directly to controllers. Where a use case must sit inside an OT zone, we deploy to edge hardware with no internet route and ship model updates as signed bundles through your change process.
Users sign in through your identity provider. Answers respect the same folder and site permissions your file shares already use. Every question, retrieval and answer is logged so your security team can review it.
A good pilot is one asset class or one production line with a few years of work orders and a complete set of manuals. Your technicians help build the evaluation set from real faults they have already fixed, so quality is scored before anyone relies on it.
Avoid projects that let a model change setpoints or release product without a person. Avoid starting with scanned drawings from decades ago until the newer records work well. Avoid any vendor whose tool needs your drawings uploaded to their cloud.
An AI for manufacturing project starts with a two-week discovery sprint to rank use cases, inventory data and size hardware. A focused first system usually reaches production in eight to twelve weeks. You own the code, prompts, evaluation sets and any fine-tuned weights, and each phase ends with a go / no-go decision.
Manuals, CMMS history, drawings and SOPs.
Scored with your technicians on real faults.
On the plant network or isolated OT segment.
Feedback from the floor folded back in.
A maintenance assistant for one asset class is a strong start. The sources already exist in manuals and CMMS history, technicians can judge answers quickly, and the value shows up in faster troubleshooting. Supplier document checks are another good first project because the inputs and the expected result are clear.
No. Private AI for manufacturers runs on open-weight models hosted on your servers, in your own cloud account or on an isolated network. Prompts, documents and logs stay inside your boundary. Nothing calls a third-party model API unless you decide it may.
Common sources are CMMS platforms, PLM and PDM vaults, MES and historian exports, ERP purchase and quality records, and shared drives holding manuals and SOPs. We read through existing APIs or scheduled exports and avoid any direct connection to controllers or safety systems.
Yes. Models can run on edge servers inside the plant network or on an air-gapped OT segment. Updates arrive as signed bundles that pass through your normal change control. Technicians can use a tablet or a station at the line.
No. It supports it. Language models are good at cleaning and labeling maintenance history and at answering questions from manuals. Sensor-based failure prediction is a separate model type. Clean work order history makes those sensor models more reliable.
We design the system so controlled data stays on infrastructure you control and our engineers do not need access to it. The system is built to support your export control program, with access limited by your identity provider and every action logged. Your compliance team decides which data is in scope.
A maintenance or quality lead who owns the workflow, a few experienced technicians to help build and score the evaluation set, and an IT or OT security contact. Technician time is highest during the Prototype phase, when they test answers against faults they have already fixed.
Tell us the workflow and where the data lives. An engineer, not a salesperson, replies within one business day with a first take on architecture and cost.